Managed IT services in Chapleau.
IT support for Chapleau, Ontario — remote-first managed IT, backups, cyber security and VoIP for forestry, rail, healthcare and First Nations organizations from Bercell in Timmins.
Sudbury District · Highway 101 west
Chapleau is a remote forestry and railway town at the western end of Highway 101, surrounded by the largest Crown game preserve in the world. Its hospital, sawmill operations, municipal offices, First Nations organizations and tourism outfitters all depend on connectivity that cannot be taken for granted this far from a city.
Bercell supports Chapleau from Timmins — about two hours and twenty minutes west through Foleyet — with a remote-first approach: redundant internet, remote-management hardware and cloud backups so our helpdesk resolves issues without a road trip. On-site visits are planned, combined and done right the first time.
Why Chapleau businesses choose Bercell
- Designed-for-remote IT: out-of-band access, cellular failover and cloud backups suited to a community with one highway in.
- Experience supporting healthcare, municipal and First Nations organizations across Northern Ontario.
- A Timmins-based team, not a southern call centre — we know the region and we drive Highway 101.
Who we work with in Chapleau
Organizations across the local economy rely on Bercell for IT that just works — including forestry and sawmills, rail, healthcare and first nations organizations, municipal and tourism. See the full list of industries we serve.
IT services for Chapleau
Managed IT Services
Monitoring, patching and a live helpdesk for Chapleau organizations, engineered so most issues never need a technician on the road.
Learn moreCloud Backup & Microsoft 365
Cloud email and managed backup remove the dependence on a single local server that is hours from a replacement part.
Learn moreCyber Security
Managed firewall, endpoint protection and staff awareness training — ransomware does not care how remote you are.
Learn moreVoIP Phone Systems
Phone systems with cellular failover so a cut fibre line does not mean a silent office.
Learn moreCommunities we cover around Chapleau
Our Chapleau coverage includes Foleyet, Chapleau Cree First Nation, Brunswick House First Nation, Chapleau Ojibwe First Nation, Sultan and the surrounding area. We also serve nearby communities with their own dedicated support pages:
Frequently asked questions
How can you support Chapleau from Timmins?
Chapleau is roughly 200 km from our office via Highway 101. We design client networks for remote management — out-of-band access, failover connectivity, cloud backups — so our helpdesk resolves the large majority of issues remotely. On-site visits are scheduled and combined to be efficient.
Do you work with First Nations organizations?
Yes. We support First Nations band offices, health services and economic development organizations across Northeastern Ontario and understand the funding, reporting and privacy requirements involved.
Can you support a tourism outfitter or lodge?
Yes. Seasonal operations, satellite or limited internet and point-of-sale systems are all familiar territory. We size plans to the season and build connectivity that works where the fibre ends.
Chapleau, Ontario
Ready to make IT
less painful?
One call reaches a Northern Ontario helpdesk that knows your town — and a technician who can get there.