Managed IT services in Hearst.
IT support for Hearst, Ontario — managed services, cyber security, cloud and VoIP for sawmills, healthcare, education and local business from Bercell in Timmins.
Cochrane District · Northern end of Highway 11
Hearst is the forestry capital of the Highway 11 corridor and one of the most strongly francophone communities in Ontario, with sawmills, a hospital, a university campus and a resilient local business community. It is also a long way from the nearest city, which makes dependable remote IT support essential rather than optional.
Bercell supports Hearst from Timmins — nearly three hours by road — by designing networks that are fixable remotely first. Our monitoring, helpdesk and backup services keep Hearst organizations running day to day; on-site technician visits are planned in advance so each trip covers everything on the list.
Why Hearst businesses choose Bercell
- Remote-first support design: redundant connectivity, remote-management hardware and cloud backups mean fewer problems need a technician on the road.
- Experience with the bilingual office environments found across Hearst's public sector and businesses.
- Planned technician days for projects and preventive maintenance, so Hearst clients are never waiting on an ad-hoc trip.
Who we work with in Hearst
Organizations across the local economy rely on Bercell for IT that just works — including sawmills and forestry, healthcare, university and education and municipal and small business. See the full list of industries we serve.
IT services for Hearst
Managed IT Services
Proactive monitoring and a live helpdesk that resolves most issues before anyone in Hearst needs to pick up the phone.
Learn moreCloud Backup & Microsoft 365
Cloud email, files and managed backup — the single most effective way to reduce dependence on local hardware in a remote community.
Learn moreCyber Security
Managed firewall, endpoint protection and security awareness training for mills, clinics and offices.
Learn moreVoIP Phone Systems
Phone systems that let Hearst staff answer from a cell phone or a home office when weather closes the highway.
Learn moreCommunities we cover around Hearst
Our Hearst coverage includes Mattice-Val Côté, Constance Lake First Nation, Jogues, Hallébourg and the surrounding area. We also serve nearby communities with their own dedicated support pages:
Frequently asked questions
How do you support Hearst when you are nearly three hours away?
By designing for it. We install remote-management hardware, out-of-band access and cloud backups so our Timmins helpdesk can resolve nearly everything remotely. On-site visits are scheduled in advance and combined so a single trip covers several tasks.
Do you support forestry and sawmill operations?
Yes. We support the business networks, email and phone systems at forestry operations and coordinate with the vendors that maintain mill control systems. Keeping office IT separate from — and protected from — operational systems is a priority.
Can staff get help in French?
Let us know your language preference when you contact us and we will do our best to accommodate it. Our documentation, portals and helpdesk operate primarily in English.
Hearst, Ontario
Ready to make IT
less painful?
One call reaches a Northern Ontario helpdesk that knows your town — and a technician who can get there.